Industries: Retail

Retail
AI agents that absorb peak demand and resolve queries

0%

increase in conversion rates by guiding customers with AI product recommendations

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of retail queries resolved automatically, with instant, 24/7 assistance

0%

improvement in operational efficiency through automated order management, returns, and logistics

Customer support
J
Jess
My washing machine stopped mid-cycle. Error code E3. I need this fixed ASAP.
V
Voxii Agent
Error E3 is a door latch fault. Your machine (HW80, purchased Oct 2023) is under warranty.
V
Voxii Agent
Want me to book a technician?

Always-on Customer Support

24/7 self-service. Zero wait time.

  • Every FAQ handled before it becomes a call
  • Peak volume absorbed so you can actually enjoy Black Friday
  • Every answer grounded in your policies, not guesswork
  • Automated escalation for complex cases with full context
Click here to request a demo
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of enquiries resolved instantly without human involvement

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reduction in support ticket volume during peak shopping seasons

0x

faster resolution time compared to traditional email-based support

Order Lifecycle Management

Answer every order question. Instantly.

  • Where's my order? Answered instantly, every time
  • Returns and exchanges done without a ticket
  • Refunds, and warranty claims solved before customers think to call in
Click here to request a demo
Order management
F
Fred
I ordered 3 days ago and still haven't gotten a shipping update.
V
Voxii Agent
Order #84712 shipped yesterday via AustPost, estimated to arrive tomorrow by 6 PM.
V
Voxii Agent
Want me to send updates via SMS?
FAQ

Frequently asked questions

Get answers to the most common questions about Voxii AI agents for retail, their implementation, and results before your demo.

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